Insights from UX & Design

About the webinar

No matter the industry or the size of the website, common themes emerge in every goal-setting workshop our user experience research team conducts. User Experience Manager Chuck Johnston and Design Director Glen Weiman have worked together on hundreds (and hundreds) of website projects over the past decade. Recently they analyzed data from 28 goal-setting workshops and discovered issues that consistently arise and stand in the way of user satisfaction, website usability, and ultimately achieving the goals of the website.

In this webinar, Chuck and Glen share takeaways from their findings along with practical solutions including:

• How to apply fresh design themes consistently throughout your website
• Why auditing and updating content builds trust with your users
• Best practices for navigation (hint: It isn’t your org chart)
• How features overlap and work together to support your brand